Human Factors Awareness aligned with RM13010

The concept of ‘Human Factors’ represents the way that People, Programmes & Processes, the Work Environment, Organisation and Equipment - all work together as a system. With the individual at the centre of that system: any flaws in the system impact the performance of the individual, and any flaws in the individual impact the system. Evidencing that Human Factors have been considered is now a mandatory requirement embedded into the SAE AS13100 standard and as such a reference manual RM13010 has been written to provide supplemental information and guidance on this key topic. This half-day workshop provides a concise introduction to the range of human factors that can affect performance and which should considered in relation to any improvement or problem solving campaign.

Once the concept of human factors is understood, the workshop will move on to considering tactics that can be used to improve the management of these issues which can otherwise create errors and which should be considered within any design, change management, or root cause investigation.

A mix of theory and interactive group activities / discussions will help delegates to understand what Human Factors will mean back in the workplace and what course of actions are required to meet the RM 13010 standard.

Introduction to Human Factors

Human Performance and Limitations

Exploring vision & hearing
Information processing; attention and perception; memory
Phobias / restrictions in the workplace that impact issues

Teamwork / Safety / Organisational factors / Professionalism

Social psychology; responsibility: individual and group
Motivation & de-motivation; peer pressure; ‘culture’ issues
Management, supervision and leadership

Physiological Factors Affecting Performance

Fitness/health; Stress: domestic and work related
Workload: overload and underload
Sleep fatigue, shift work; alcohol, medication, drug abuse
Time pressures that contribute to problems

Environment & Hazards in the Workplace

Noise & fumes: illumination; climate & temperature
Motion & vibration
Is our working environment conducive to working well

Misunderstanding Processes & Procedures

Badly written SOPs, ambiguous Instructions,
Shift handovers, Silo mentality between depts
How clear are our current instructions ?

Summary & Next Actions

Group discussion: ‘where are we now / how do we move forward’
Application within your workplace
How do we create a ‘Just Culture’?
What do we need to do next?

Open Enrolment

Duration:

4 hours

Fee:

£190+VAT per delegate

Delivery Method:

Virtual via MS Teams

Fee includes:

Digital course materials

Next dates

12 May 2025

12:00 PM – 4:00 PM UTC

In-company

Ideal for group training

Customised per company

12 May 2025

12:00 PM – 4:00 PM UTC